Terms of service

ID Customs SportsWear – Terms of Service (Customer Summary)

Welcome to ID Customs SportsWear! By visiting our site or buying from us, you agree to the following terms, so please read them carefully.

1. General Use

• You must be at least the age of majority in your area, or have a guardian's permission.

• Don’t use our website or products for anything illegal.

• If you break the rules, your access may be terminated.

2. Your Account & Orders

• Provide accurate, up-to-date information when placing orders.

• We may limit or cancel orders at our discretion (e.g., to prevent resale or fraud).

• Prices can change without notice.

3. Products & Services

• Some items are only available online and may have limited stock.

• We try to show products accurately, but colors may vary depending on your screen.

• We can change or stop products and services at any time.

4. Returns & Billing

• Returns are subject to our Returns Policy.

• We may refuse transactions if there are issues with your account or payment.

5. Content & Tools

• You may see links or tools from third-party sites. We're not responsible for those sites.

• Any feedback or ideas you submit to us can be used freely by ID Customs SportsWear.

6. Privacy

• Your personal information is handled according to our Privacy Policy.

7. Website Info

• We do our best to keep info accurate, but we can't guarantee it's always up-to-date or error-free.

• We may correct any mistakes, even after you've placed an order.

8. Things You Can’t Do

• Don’t break laws, abuse the site, submit harmful content, or misuse our services.

• We can block or remove accounts that violate these rules.

9. Liability & Warranties

• Services and products are provided “as is” without warranties.

• We aren’t liable for damages like lost profits or data from using our site.

10. Ending the Agreement

• You can stop using our site anytime.

• We may end access if you violate our Terms.

11. Governing Law

• These terms follow U.S. laws.

12. No Refunds

Custom Shirt Order Policy – Please Read Carefully

Due to the fully customized nature of our products, all sales are final and non-refundable. Each shirt is handmade from scratch—this includes design, fabric cutting, printing, sewing, and the application of personalized elements such as names, numbers, and logos.

By placing an order, you agree to the following terms:

No Refunds
Once payment (full or partial) is made, no refunds will be issued. Each item is custom-made specifically for you or your team and cannot be resold.

Custom Design Time
All mock-up designs take approximately 1–2 hours. Design time is billed at $50 per hour, rounded up.

• For example: If the design takes 1 hour and 10 minutes, you will be charged for 2 hours.

• A grace period of up to 3 minutes is allowed.

• For group orders involving multiple teams, each team's design time will be billed separately.

• If the design extends into a third hour, you will not be charged for that third hour.

Logos & Revisions
If you request unique logos for each shirt, each logo will be charged separately.

• If you are printing with us: $50 per logo

• If you are only purchasing the logo design to use elsewhere: $300 per logo

Each logo includes up to three revisions. After the third revision, any additional changes will be billed at $25 per change, regardless of size.

Payments & Deadlines
For large orders placed with a deposit, the remaining balance must be paid upon completion.

• Late payments may result in the removal of any applied discounts, and full pricing will be charged.

• You will be notified when your order is ready via phone, text, or WhatsApp.

• If there is no response within 5 to 10 business days, we reserve the right to take further action.

Handcrafted Process
Every shirt is made by hand—not pre-purchased or mass-produced—ensuring high quality and full customization. We appreciate your patience and understanding throughout the production process.

By placing an order, you confirm that you understand and accept these terms.

13.Custom Orders 1 to 50 to 100 to 200 and more

For Large Orders

    Time for Orders Over 50 Shirts:**  
For orders exceeding 50 shirts, the delivery timeframe extends from 15 working days to 35 working days. Please note that this countdown begins only after you have approved the design and provided all necessary information, such as logos, names, and numbers.

*Important Considerations:*  
1. *Information Requirements:* Ensure that all details are clear and finalized. If you request any additional logos, names, or changes after the initial approval, the delivery countdown will reset to zero.

2. *Order Processing:* We strive to process and ship your order as quickly as possible; however, please keep in mind that you are not our only client. Each order is important to us, and we prioritize all orders fairly.

3. *Responsibility for Delays:* If you do not provide the required information or approve the design, this may delay your order. We cannot prioritize new clients or move forward until we have the necessary approvals from you.

4. *Communication*- Please stay in touch and provide the needed information promptly to help us serve you better.

13. Changes

• We may update our Terms at any time. Continued use means you accept the changes.

Need Help?

Questions about the Terms of Service should be sent to us at chriscsan@outlook.com.